We specialize in all levels of International Negotiations for every country, culture, or area. We cover the Negotiation Process, Closing, and Follow-up for Trans-Cultural negotiations worldwide. Who should attend this training?

Anyone involved with:

• Multi-Cultural Negotiations
• Multi-Cultural Marketing or Sales
• Multi-Cultural Customer Service

What are areas covered in the workshop?

• Establishing "pro-active" rather than "reactive" negotiations from the start,
• Understanding all areas of social / business etiquette, including appropriate gifts, timing, proper presentation, dining, banquets, gender issues,
• Decision maker hierarchy with international business customers.
• Understanding multi-cultural "people-reading" and the body language negotiation strategies necessary for confirmation of understanding, going beyond differences, and closing the deal.
• Learning to turn a "no sale" into a "future sale". We help structure your negotiation strategy to support your tasks and objectives appropriate to the client, culture, and desired outcome, including appropriate written content, colors, design, and timing protocol to close the deal.