Get the right people into the right jobs FASTER! It pays higher returns than nearly any other business activity! Kevin Waine-Golston navigates the process for you:

Learning Objectives: Hire

• Reasons to hire
• Get yourself ready as a hiring and firing manager!
• Where do you even begin to look for the right people?
• Resume reading. I'm flooded! How do I weed through the volume?
• What should I ask the candidate and how will I know if they're the telling the truth?
• How much is it going to cost to get the right person?
• Learn to spot the clues that will tell you more about the candidates than they'll tell you themselves!
• Controversial questions.
• What should I ask the references?
• Do I really need to run a background check?
• 9 a.m. on Monday. Am I ready for my new hire to start?

Learning Objectives: Fire

Ending a relationship is never easy, it hurts. It's a business, but businesses are run by people. So, when it comes to someone who has been a part of your team, it's never easy, especially if you're the one who has to terminate an employee or YOU are the employee that's being let go. It's a tough situation.

Here are simple tools to get through this unavoidable process. Stop losing sleep and move forward!

• 'It's just not working out right now.' Reasons to fire someone.
• 'What do I say and what do I leave out?' Things to say and what to do.
• It's absolutely OK to say, 'I'm sorry.'
• Keeping the door open to work together again.
• What to listen for during an exit interview.
• Getting back company stuff before you close the door.

And what happens if you're the one RESIGNING or GETTING fired (Whoops, the right word is TERMIINATED??) this time?

• What to say and do when you gracefully resign?
• What to ask for before you walk out the door?
• Remember, it's always smart to have a good reference.
• Handling the goodbye party, and we're not talking party planning.
• Who to call when you pack the last box and leave?